Terms And Conditions

Welcome to Creatonix Digitech. These terms are here to help you understand how our website works and how we provide our services. By visiting our website, filling out a form, contacting us, or choosing to work with us, you agree to follow these terms. We've written this page in a professional yet simple and human way so that you can understand everything without legal confusion.

Our main goal is to be honest, transparent, and build smooth, long-term relationships with our clients.

Creatonix Digitech is a digital marketing service provider that helps businesses to build and grow their online presence in a structured and practical way. We work across strategy, marketing, content, design, development, and performance-based digital solutions.

We help businesses with online work. The work we do is based on what's actually required. It can be ads, content, a website, simple design work, or emails. We partner with early-stage teams, small firms, and businesses that are growing. We do the work properly, stay in touch, and try to make things better step by step. We don't make big promises.

When you visit our website or choose to work with us, it means that:

• By using our site or services, you confirm that you understand these terms.
• You agree to follow them fully
• You are legally capable of entering into a service agreement

If any part of these terms doesn't work for you, please don't use our website or services.

You can use our website to learn about our services, read the content, or contact us if you have any questions.

When using the website, we just ask that you:

• Use it in a proper and lawful way
• Don't copy or reuse our content without permission
• Don't try to damage, interfere with, or misuse the website

The information on our website is shared to give a general idea about what we do. We may update or change content from time to time to keep things accurate and up to date.

When you decide to work with Creatonix Digitech, all important details will be discussed clearly before starting the project.

Good results happen when everyone communicates clearly and stays on the same page.

Clear communication is essential for smooth project execution.

If feedback or required details come late, or if third-party services take longer than expected, the project may take more time. We can't be held responsible for delays that are not in our hands.

We make sure pricing and payment terms are clear and confirmed before we start working.

Unless clearly mentioned in writing, payments made are non-refundable. This is because time, planning, and resources are allocated from the start of a project.

If there's any issue related to billing or payments, just let us know, and we'll work it out together.

For work to run smoothly, we'll need your support along the way.

• Please share correct details related to the project
• Try to send content, feedback, and approvals on time
• Make sure anything you provide is allowed to be used

If information or feedback comes in late or is incomplete, it can slow things down or affect the final result. In such cases, delays caused by missing inputs won't be our responsibility.

All work created by Creatonix Digitech, including strategies, designs, content, layouts, and digital assets, remains our intellectual property until full payment is received, unless agreed otherwise in writing.

Digital results can change for many reasons that are not fully in anyone's control. Results can change for many reasons, like how tough the market is, how people respond online, or changes made by different platforms.

We do the work properly and with care, but results aren't always the same. Because of that, guarantees aren't possible. What we can promise is honest work, a sensible approach, and regular effort to do better over time.

Some of our services involve working with external platforms and tools that are not owned or controlled by Creatonix Digitech.

These may include services such as:

• Social media platforms
• Online advertising services
• Website hosting providers
• Analytics or marketing tools

Since third parties manage these platforms, we do not control their availability, policies, or technical changes. Any issues, updates, or restrictions introduced by these platforms are beyond our responsibility.

Any confidential business information shared with us will be:

• Used only for delivering agreed services
• Handled responsibly and professionally
• Not shared without consent, unless required by law

Either party may choose to suspend or terminate services if required in such case.

• All completed work up to that point must be paid for
• We encourage resolving concerns through communication before termination

Creatonix Digitech will not be liable for:

• Indirect or business-related losses
• Revenue loss or data loss
• Platform-related issues beyond our control

Any liability, if applicable, will be limited to the amount paid for the specific service involved.

We may revise these Terms & Conditions from time to time to reflect service updates or legal requirements.

• The latest version will always be available on this page
• Continued use of our website or services means acceptance of the updated terms

These Terms & Conditions follow the laws applicable in India. Courts within India will handle any legal matters connected to our website or services.

If you have any questions, contact us. We'll help you understand. Clear and open communication makes working together easier and better over time.